If you feel that this company is not abiding by its posted privacy policy, you should first contact privacy@brhvac.comThis policy covers how B&R Air Conditioning Company collects and treats information received via its web site. Such information may include information like your name, address, email address, or phone number, and other personal indicia.
This policy does not apply to the practices of companies that B&R Air Conditioning Company does not own or control, or to people that B&R Air Conditioning Company does not employ or manage. In addition, certain B&R Air Conditioning Company associated companies such as United Technologies have their own privacy statements which can be viewed by clicking on the links.
B&R Air Conditioning Company will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. B&R Air Conditioning Company collects information from our users at several different points on our web site.
A cookie is a piece of data stored on the user's machine containing information about the user. By having our site set a cookie the user would not have to enter their personal information more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site; for example, the user will not receive personalized service. Cookies also enable us to track and target the interests of our users to enhance their experience on our site.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. Log files capture the cookie ID and IP address but are not linked in the web traffic analysis.
We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship product orders, and a credit card processing company to bill users for products, and an outside company to provide on-line financing application and approval for some of our products. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with other parties to provide specific web related services. When the user uses these services on our web site, we will only share names, or other information that is necessary for the third party to provide the service. Services include online surveys, search, dealer locators, "contact us" or "customer service" forms. These parties are not allowed to use personally identifiable information except for the purpose of providing the requested services.
B&R Air Conditioning Company's web sites contain links to other sites. Please be aware that B&R Air Conditioning Company is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
If a user's personally identifiable information changes (such as a zip code or phone number), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done on-line by updating the Carrier Site Registration Form. Product Registrations may be updated at the Carrier Product Registration Form, the Bryant Product Registration Form or the Payne Product Registration Form if previously submitted. Or you can send us a message, by calling or writing Customer Service.
Our users are given the opportunity to 'opt-in' to having their information used for purposes directly related to our site at the point where we ask for the information. Our site registration, product registration, literature request and customer contact forms (on aircomfortRx and BRHVAC.com have 'opt-in' boxes so that users can select to receive product offers or information if they desire. Users may update their site registration, product registration, or customer service selections including the 'opt-in' selection at www.aircomfortrx.com at the following links: Register Your Product, or by contacting Customer Service. Users may also update their 'opt-in' choices at the Bryant Product Registration Form or the Payne Product Registration Form.
If redirection to an external site is required, users of our site also receive a pop-up window to alert them that they are visiting an external site and their information is being collected by an outside party. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
If we decide to change our privacy policy, we will prominently post those changes on our web site so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email or by a prominent notice on the web site. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.