Privacy Policy
B&R Air Conditioning Co.
Last Updated: October 14, 2026
B&R Air Conditioning Co. respects your privacy and is committed to handling the personal information you provide through our website responsibly.
This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions about your information.
Information We Collect
When you contact B&R Air Conditioning Co. through our website, we may collect:
- Your name, address, phone number, and email address.
- Information about your heating and cooling equipment.
- Details about requested services, repairs, installations, or construction projects.
- Photographs of HVAC equipment and related areas that you voluntarily upload.
- Information submitted through our HVAC Maintenance enrollment request.
- Other information you choose to provide through our online forms.
Our website may also process certain technical information, such as IP addresses, browser information, and cookies, for website operation and security.
How We Use Your Information
We use information submitted through our website to:
- Respond to customer inquiries.
- Schedule and coordinate HVAC services.
- Prepare replacement estimates and project quotes.
- Process HVAC Maintenance enrollment requests.
- Communicate about requested services and appointments.
- Maintain business records and improve our customer service.
- Help protect our website from misuse.
Submitting an online request does not automatically establish a service agreement or activate HVAC Membership.
Website Forms and Email Communications
Our website uses online forms to collect customer requests.
When you submit a form, the information may be stored in our website’s database and sent by email to authorized B&R personnel responsible for handling your request.
We may also send an automated email confirming that we received your submission.
Our website forms may also collect technical information, including IP addresses, to help process submissions, maintain website security, and identify potential spam or misuse.
Information Sharing
We may share information with employees, contractors, technology providers, or other service providers when reasonably necessary to operate our website, respond to customer requests, or provide requested HVAC services.
We may also disclose information when required by applicable law.
Cookies and Website Technology
Our website may use cookies and similar technologies necessary for website functionality, administration, and security.
Some third-party services used to operate the website may also process technical information. We will update this policy if we introduce additional advertising, analytics, or tracking technologies.
Information Security
We take reasonable measures to protect information submitted through our website.
However, no internet transmission or electronic storage method is guaranteed to be completely secure.
Please do not submit Social Security numbers, payment card information, or other sensitive financial information through our general website contact forms.
How Long We Keep Information
Website form submissions are generally retained in our website database for up to 180 days.
Information transferred into our business records may be retained longer when necessary for customer service, warranty administration, accounting, legal obligations, or other legitimate business purposes.
Email copies of submissions and other business records may be subject to separate retention practices.
Your Privacy Choices
You may contact B&R Air Conditioning Co. to ask questions about personal information you have submitted through our website or to request that we review, correct, or delete that information.
We will evaluate requests in accordance with applicable law and legitimate business recordkeeping requirements.
Third-Party Websites
Our website may contain links to third-party websites or services. B&R Air Conditioning Co. is not responsible for the privacy practices of websites operated by other organizations.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business practices, or applicable requirements.
Updates will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
B&R Air Conditioning Co.
Service Area: Georgia
Phone: 678-376-0300
Email: contact@brhvac.com
Office Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m.